Thursday 4 December 2014

Internet shopping is fine but.........

Is this a story or the truth you make your own mind up, oh what the ............. its true.

Its great isn't it you push a button on your keyboard and then you get an email telling you when your delivery will arrive, this time it was bait blocks for rats.

So you wait and you wait and then you contact the seller who says its not my fault its the delivery company. We will resend it and you happen to be in when the postman arrives and gives you this gray plastic wrapped package that feels like it contains square sweets.

You have an idea whats in it and open the package carefully, inside is a black plastic package, you open that carefully and its the bait blocks, well it could be them but there is no label telling you what they are, there are no usage instructions, there is nothing about what chemicals the blocks contain or what precautions you should take when using them.

You contact the seller again who says if you can use them we will give you some money off. Sent them back they were no use, not even sure if the supplier is abiding by UK sales law.

Yes I got my money back but what about the time it took when in the first place I could have done what I did next which was........................go to a local shop, Mackays in Cambridge, and bought the product in a sealed bag with all the info on for a few quid more.

Should I have done that in the first place.

And you know what I dont think I have had so many problems with goods ordered that way than I have had this year. I'm also hearing of other folk having problems and guess what the delivery companies get blamed a lot for those problems with the sellers saying its nothing to do with us.

But you use them and surely the goods are the sellers until delivered, so how are the delivery problems not your fault.

Worryingly a friend has told me they ordered something a week before Black Friday which was not delivered when it should have been, on querying why no delivery they were told that the new scheduled delivery might now be held up because of orders received on Black Friday.

Perhaps there should be less internet shopping and more buying local, or perhaps internet sellers should treat the buying public with a bit of respect and use good delivery providers.

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